Cancellation Policy

Cancellation Policy for HJTrnds.com

Thank you for shopping at HJ Trnds.com. We strive to provide you with a seamless shopping experience, including the flexibility to cancel your order when necessary. Please read our cancellation policy carefully to understand your rights and responsibilities.

• Cancellation Period:

You may cancel your order within [X] hours of placing it. Once this time frame has elapsed, cancellation requests may not be entertained.

• Cancellation Procedure:

1. To cancel your order, please log in to your HJ Trnds.com account and navigate to your order history.
2. Select the order you wish to cancel and follow the prompts to initiate cancellation.
3. Alternatively, you can contact our customer support team via email at [support@hjtrnds.com] or by phone at [Customer Service Number].

• Eligibility for Cancellation:

1. Only orders that have not been dispatched from our warehouse are eligible for cancellation.
2. Orders that have already been shipped cannot be cancelled.

• Refund Process:

1. If your cancellation request is made within the stipulated cancellation period and your order has not been dispatched, a full refund will be issued to the original payment method.
2. Refunds will be processed within [X] business days after the cancellation request has been approved.
3. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.

• Exceptions:

1. Orders for customized or personalized items cannot be cancelled once production has commenced.
2. Clearance or sale items are not eligible for cancellation or refund.

• Changes to Orders:

1. We regret to inform you that we cannot accommodate changes to orders once they have been placed. If you wish to modify your order, please cancel it within the stipulated cancellation period and place a new order with the desired changes.

• Cancellation by HJ Trnds.com:

1. HJ Trnds.com reserves the right to cancel any order in the event of unforeseen circumstances such as stock unavailability, technical errors, or fraudulent activity.
2. If your order is cancelled by HJ Trnds.com, you will be notified promptly, and a full refund will be issued.

• Contact Information:

1. For any queries or assistance regarding cancellations, please contact our customer support team at [support@hjtrnds.com] or by phone at [Customer Service Number].

• Policy Updates:

1. HJ Trnds.com reserves the right to amend or update this cancellation policy at any time without prior notice. We encourage you to review this policy periodically for any changes.

By placing an order with HJ Trnds.com, you acknowledge that you have read, understood, and agree to abide by our cancellation policy.